Refund policy
At FunUrbanGoods, all sales are final. Due to the nature of our products and fulfillment process, we do not offer refunds or exchanges for change of mind, incorrect size/color selection, or buyer's remorse.
If your order arrives damaged, defective, or significantly different from its description, please contact us at support@funurbangoods.com within 14 days of delivery with photos of the issue. We will review these cases individually and may offer a replacement, partial refund, or store credit at our discretion.
Orders that do not arrive within a reasonable timeframe based on the shipping method selected at checkout may be eligible for review — please contact support@funurbangoods.com with your order number if this occurs.
We are unable to accept returns. All resolutions for damaged, defective, or non-delivered items are handled directly via our support email.